Superior Papers has a long history in the writing service industry – about 19 years. Because of this, we have been able to find a great deal of information about the company and its product/service quality from numerous web-based sources. As well, the website itself provides lot of information to study and review – listings of its products, pricing, customer testimonials, and writing samples to review and evaluate. Off-site, we have located many review sites at which customer reviews have been posted, and, as well, other feedback on social media channels. As a final assessment tool, we ordered a research paper from SuperiorPapers, so that we could evaluate quality first-hand. We have summarized our finding here.
Since its beginning, SuperorPapers.com has focused on academic writing only. Over the years, it has added admissions, scholarship, and personal statement essay writing, as well as editing, proofreading, and resume and CV creation.
The company offers writing and other services to students at all academic levels, from high school forward, and does advertise that it can produce theses and dissertations for graduate students in any content field. SuperiorPapers further states that it uses only ENL writers from the U.S. and UK, all of whom have received their degrees from English-speaking colleges and universities.
We did read some complaints regarding customer support, and so we contacted this department on three occasions – twice by telephone and once via live chat. We asked questions about policies and specific types of products, as we do for every review we conduct. Here is what we found:
The reviews on products quality are quite mixed. Obviously, the site-published testimonials are all quite positive. Reaching out into the web, however, there are mixed reviews. Customers complain about quality and the struggle to get revisions and refunds when their instructions are not followed and they do not receive what they have ordered. We looked at more than just customer reviews, however.
Overall, we can state that SuperiorPapers.com is not a fraud or scam; however, quality of product is definitely an issue.
We were unable to find a Superior Papers BBB membership, although the company states that it is based in the U.S.
Superior Papers prices are in the high-average range, and that is perhaps the reason for the current offering of $20 discounts on a first order. There is also a 15% discount for new customers, with a promo code to use; however, both of these may not be used at the same time. The company also has a loyalty discount program and provides coupon codes when certain milestones are met.
Pricing is divided into three levels – standard, premium and platinum. What we find very odd is that there is no distinction among academic levels or complexity of assignment. A basic high school essay is priced the same per page as a Ph.D. dissertation. We find it quite suspect that a writer would be willing to take the same amount of pay for a dissertation as for a high school essay.
While title, bibliography and table of contents pages are free, along with revisions, customer must pay for other extras, including proofreading by an editor and plagiarism reports. The company also states that free email delivery is a $10 value, which we find laughable.
Superior Papers has work to do to improve the quality of its products. In reviewing the pros & cons, this is the biggest issue we find, and yet it is the most critical. It should also consider using in-house customer support reps and training them appropriately. Our overall rating of this writing service is “Fair.”
doesn't recommended this service
Negative: I've used the service mostly because I either did not know what to write or had a deadline running closer. This way or another the service did perform it's work although I got C's on their papers or even D's. There is nothing "superior" about the service and I'm glad that I won't have to use it again. This was not too much of a pleasure.
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Yesdoesn't recommended this service
Negative: This service isn`t the bad or good one. It does write some papers of an average quality. If you need custom writing asap and don`t have other options you can use it. But I would highly recommend to go by and look for better services online that have a knowledge of writing assignments.
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Yesdoesn't recommended this service
Negative: Strong writing skills weren`t found in their assigned writer. As well, as the paper, I had ordered missed the deadline. Omg, what? This places can`t be called a trustworthy research paper writing service. I would highly recommend staying away from them. Of course, if you don`t want to face with scam and waste of money.
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Adam commented:
I am a bit disappointed with the service, but I see know, that they are not good at all.
Ivanka commented:
I`m sure there are better custom writing services that can do a good paper for you for $20.
Jordan commented:
I wish I didnt ask them to write my paper. Bad writing was done and I`m not satisfied! How come they call themselves a service with professional writers who have experience when it`s not true?!